Privacy policy
SHOWERPUREBLU – PRIVACY POLICY
Effective Date: August 7, 2026
1. INTRODUCTION
ShowerPureBlu ("we", "our", "us") respects the privacy of our business partners and merchants. This Privacy Policy explains how we collect, use, and protect your business information when you engage with us as a B2B client or supplier.
2. INFORMATION WE COLLECT
In our B2B dealings, we may collect the following categories of information:
| Category | Examples |
|---|---|
| Business Identity Data | Company name, trade license number, VAT registration details, business address |
| Contact Data | Authorized signatory names, business emails, phone numbers |
| Transaction Data | Purchase orders, invoice history, bank account details, payment records |
| RMA Data | Return requests, product photos, batch/lot numbers |
3. HOW WE USE YOUR INFORMATION
We process your data solely for the purpose of fulfilling our commercial contract, including:
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Processing orders and managing merchant tier levels (Tier 1, 2, 3)
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Administering returns and processing credit notes or refunds
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Managing the RMA (Return Merchandise Authorization) process
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Warehouse logistics coordination (Unit B-12, Dubai Industrial City)
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Complying with UAE legal and regulatory requirements (VAT, AML checks)
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Sending commercial updates and product information (with your consent)
4. DATA SHARING AND DISCLOSURE
We do not sell or rent your business data. We may share your information with:
| Recipient Type | Purpose |
|---|---|
| Logistics Partners | Courier delivery across all 7 Emirates |
| Payment Processors | Processing refunds and credit notes |
| IT Service Providers | Maintaining merchant portal and systems |
| Legal Authorities | If required by Dubai/UAE law |
All third-party processors are contractually bound to protect your data.
5. DATA RETENTION
We retain your business data for:
| Data Type | Retention Period |
|---|---|
| Transaction & Financial Records | 10 years (UAE tax/audit requirement) |
| Contact Information | Duration of commercial relationship + 3 years |
| RMA Records | 5 years |
6. DATA SECURITY
We implement industry-standard security measures:
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Encrypted data transmission (SSL/TLS)
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Restricted access to personal data on a need-to-know basis
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Regular security audits
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Secure storage of financial and RMA documentation
7. YOUR RIGHTS
You have the right to:
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Access – Request a copy of your data we hold
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Rectify – Correct inaccurate or outdated information
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Delete – Request deletion (subject to legal retention obligations)
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Object – Opt out of commercial communications
To exercise these rights, contact us at merchants@showerpureblu.com.
8. COOKIES & TRACKING
Our merchant portal uses essential cookies for:
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Session management
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Order tracking
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Secure login
We do not use tracking cookies for marketing purposes in the B2B portal.
9. INTERNATIONAL DATA TRANSFERS
All data is stored on servers located within the UAE (Dubai). No international data transfers occur without your explicit consent.
10. POLICY UPDATES
ShowerPureBlu reserves the right to update this Privacy Policy. Merchants will be notified of significant changes via email with 15 days' notice.
11. CONTACT US
If you have any questions about this Privacy Policy:
| Channel | Details |
|---|---|
| merchants@showerpureblu.com | |
| Phone | +971 4 447 0096 |
| Office | 1106, Warsan Tower, Tecom, Al Barsha, PO Box 283821, Dubai, UAE |
| Warehouse | Unit B-12, Dubai Industrial City, Dubai, UAE |
12. AUTHORIZED SIGNATORY
Karim Al Suwaidi
Commercial Director
ShowerPureBlu
Date: August 7, 2026